Last updated: August 22, 2026
Leclair Real Estate Group (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://monicaleclair.sbmdemo.xyz (the “Website”) or otherwise interact with us. We handle personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection Act (PIPA) of British Columbia and the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect the following types of information:
- Information you provide directly: such as your name, email address, phone number, mailing address, and any details you include when you fill out a contact form, request a home valuation, register for listing access, book an appointment, or otherwise communicate with us.
- Property and transaction interest: such as the types of properties you are interested in, your search criteria, and saved listings.
- Information collected automatically: such as your IP address, browser type, device information, pages visited, referring website, and the dates and times of your visits, gathered through cookies and similar technologies.
2. How We Use Your Information
We use your personal information to:
- respond to your inquiries and provide the real estate services you request;
- send you property listings, market updates, and other information you have asked to receive;
- operate, maintain, and improve the Website and our services;
- measure and improve our marketing and advertising; and
- comply with legal and regulatory obligations.
We will obtain your consent before using your personal information for purposes beyond those for which it was collected, except where permitted or required by law.
3. MLS® and Virtual Office Website (VOW) Data
If you register to access Virtual Office Website (VOW) listing data, we collect the registration information required by the applicable real estate board, which may include your name, email address, and other details, along with a record of your acceptance of the VOW Terms of Use. You acknowledge and consent that this information may be shared with Greater Vancouver REALTORS® and the applicable board for auditing, compliance, and legal purposes. We retain VOW registration records for the period required by the board’s rules. Property listing data accessed through the MLS® system and VOW is owned by the applicable board and is provided for your personal, non-commercial use.
4. Cookies and Similar Technologies
The Website uses cookies and similar technologies to make the site function, remember your preferences, understand how the site is used, and support advertising. You can control or disable cookies through your browser settings, though some features of the Website may not work properly if you do.
5. Advertising and Analytics
We use third-party advertising and analytics services to understand our audience and promote our services, including products provided by Google and Meta:
- Google Analytics and Google Ads: used to measure Website traffic and the performance of our advertising, and to show our ads on Google and partner websites. This may include remarketing, which displays our ads to you after you have visited the Website.
- Meta (Facebook and Instagram): we may use the Meta Pixel and related tools to measure the effectiveness of our ads and to show relevant ads to you and similar audiences on Meta platforms.
These providers may collect information through cookies and similar technologies and process it in accordance with their own privacy policies. You can learn about and adjust your choices through Google’s Ads Settings, Meta’s ad preferences, and industry opt-out tools such as those offered by the Digital Advertising Alliance of Canada.
6. How We Share Your Information
We do not sell your personal information. We may share it with: service providers who perform functions on our behalf (such as website hosting, email delivery, customer relationship management, and advertising); the applicable real estate board as described above; and other parties where required to complete a transaction you have requested or where required or permitted by law. Where service providers are located outside of Canada, your information may be stored or processed in other jurisdictions and subject to the laws of those jurisdictions.
7. Electronic Communications
Where we send you commercial electronic messages, we do so in accordance with Canada’s Anti-Spam Legislation (CASL). You may withdraw your consent and unsubscribe from our marketing messages at any time using the unsubscribe link in our emails or by contacting us using the details below.
8. Data Retention and Security
We retain personal information only as long as necessary for the purposes described in this Policy or as required by law. We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
9. Your Rights and Choices
Subject to applicable law, you have the right to access the personal information we hold about you, to request corrections, and to withdraw your consent to certain uses. To make a request, contact us using the details below. We will respond within the timeframes required by applicable privacy law.
10. Children’s Privacy
The Website is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the “Last updated” date will be revised accordingly. We encourage you to review this Policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Leclair Real Estate Group
22424 Fraser Hwy, Langley Twp, BC V3A 8N3
Email: monica@monicaleclair.sbmdemo.xyz
Phone: (604) 996-1970